Frequently Asked Questions

Questions About Handrails, Grab Bars & Project Orders

Product, customization, installation, testing, order, sample and shipping questions from healthcare and accessibility project buyers.

25 question(s)

Is CONCORD a manufacturer?

Which types of projects do you support?

Can you support hospital and nursing-home projects?

What materials are available?

What is inside a hospital corridor handrail?

Can colors and lengths be customized?

Do you support OEM and ODM?

Can you develop products from drawings or a reference sample?

Can the product structure, brackets or accessories be adjusted?

What information is needed for a quotation?

Should customers provide drawings?

Can you review a product schedule?

Are installation instructions available?

Are mounting accessories included?

What should be inspected after installation?

How are products inspected?

Can load testing be arranged?

What certificates are available?

Can samples be provided?

What is the MOQ?

What is the production lead time?

How are handrails packed?

Can packaging be customized?

Where can product drawings be downloaded?

Can inspection records be provided?

Still Have a Product or Project Question?

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